SierraSoft Consulting is the division of SierraSoft responsible for providing technical advisory services linked to the implementation and use of SierraSoft solutions.

The SierraSoft Consulting service offers the opportunity to make the most of investment in SierraSoft software. We use our experience, gained working alongside professionals from around the world, to help them be more productive, streamlining operations and workforce by defining new approaches and means of problem solving. The SierraSoft consulting service offers:

• Product installation and configuration

  It includes installation and verification that the software is working properly on the user's computer.

• Design and creation of object library

  Creation of road and rail typical sections and parametric objects for SierraSoft software products.

• On-the-job training

  Customer shadowing during on site project implementation or at the SierraSoft's headquarters.

• Customized training courses

  The content of the SierraSoft Training courses is re-designed and aligned with the customer's needs.

• Tutoring

  Remote assistance to clear up problems and provide alternative solutions.

• Support for the migration from other software

  Remote shadowing (over the phone or remote desktop) to manage the conversion of ordinary workflows from a product different from those of SierraSoft.

• Integration of SierraSoft solutions with other existing solutions

  Remote shadowing (over the phone or remote desktop) to achieve maximum integration between SierraSoft products in ordinary workflows and the customer's different existing software solutions.

• Import / export and conversion of non-standard data formats

  Creation of tailor-made import/export schemes to import or export data from a data source accessible to and from the SierraSoft products.

• Implementation of special regulations (road, rail, etc.)

  Integration of as yet non-existent road/railway design policies, if the necessary data is available.

• Creation of manuals and customized documentation

  Creation of example instruction manuals for specific workflows relating to the client's special requirements.

Consultancy services are provided both by SierraSoft personnel and by related professionals (SierraSoft partners).

SierraSoft Consulting is available in the “Gold Subscription” subscription as a paid service.

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