Services and support

SierraSoft: Quality and professionalism

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Speaking about professional solutions, support is really essential. SierraSoft is always at its customers' side, helping them cope with everyday's challenges.

TECHNICAL SUPPORT

SierraSoft technical support can solve possible technical problems concerning installation and use of SierraSoft software.

Support via internet

Click here to submit a request to our technical support team.

SUBSCRIPTION SERVICES

Subscription services are the ideal solution to maintain the value of the investment made in the software.

SUP - Support & Upgrade Protection

Service under subscription allowing to have a priority access to technical support services, and to be kept constantly updated as far as the latest version available of the SierraSoft products licensed and included in the contract (*).

The main features of Support & Upgrade protection are the following:

Software Upgrade Protection: automatic and free updating including the latest versions available of SierraSoft products for which the customer has purchased this service.
Duration of the service: The service operates for 12 months with no mandatory extension.

For further information send an email to sales@sierrasoft.com or call:

Telephone number (International)
+39 0434 254906

(*) The updating of the products inserted in SUP service is supplied according to the terms and conditions reported in the service itself.

TRAINING AND CONSULTING

Investing in training and consulting is convenient, since it increases professionalism in your company.

Training

SierraSoft develops and provides for a program of professional courses which helps professionals and companies improve their competitiveness and productivity.

The available courses are the following:

Classroom training: Courses held in SierraSoft or at the customer's office by experienced trainers.
On line distance training: Distance courses supplied by the Internet.